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27 November 2009
Filed under: Wages Hong Kong Work-life balance Workplace practices — Stephen Frost @ 15:40 pm
The death of Chan Hung Lit (also known as Chen Hung-Lieh [陳鴻烈] or Golden Chan) at the age of 66 on Tuesday evening has dominated entertainment news in Hong Kong this week. Hardly mentioned in the English-language press, Chan's death was front page news in the Chinese-language media (partly the result of his role in Off Pedder [畢打自己人] - a popular TVB series now screening - in which he played a workaholic boss who will fight till his last breath for his company). But there is an interesting story surrounding Chan's death that has not been reported in the English-language press. The Sing Tao Daily [星島日報] had an article yesterday with a headline noting that Chan worked more than 69 hours each week for HK$60,000 (US$7,740) per month and may have died from overwork. I think many like me were surprised at the long hours worked and the relatively low salary. It will be interesting to see if Chan's death leads to further discussion on the issue of death from overwork (which is a perennial topic in Japan and a growing issue of concern in China).
11 September 2009
Filed under: Work-life balance — Richard Welford @ 11:44 am

Work-life balance is dead and rapidly being replaced by the concept of work-life integration, if the number of articles and commentaries about the topic are to be believed. The "old" idea of work-life balance seems to imply that the two concepts are actually separate parts of someone's existence. Whereas work-life integration is about seeing work as a part of improving one's overall quality of life. There is now a distinct blurring between the notion or work and leisure. And if people see their work as an important, rewarding and enjoyable part of their lives who says they cannot spend 60 hours a week doing it? Moreover in our increasingly online, connected, global economy where even the notion of 'going to the office' is now out of fashion, there is increasingly a co-existence between work and non-work. Many of us now have virtual work, work-on-the-go, multiple jobs, flexible working arrangements and traditional notions of work-life balance cannot capture this new reality. Perhaps then it is time to stop talking about a balance - weighing up one thing against another - and truly embracing the new notion of integration that stresses a more complex yet more holistic approach to the various elements that make up our lives. Balance is about trade-offs, integration is about completeness. Let's get away from talking about the old out-of-date work models so easily criticized by people who analyse work-life balance through number crunching surveys and move onto something more positive. Afterall, the notion of nine-to-five remains merely a Dolly Parton song and not something people actually do.

28 August 2009
Filed under: Singapore Work-life balance — Erin Lyon @ 13:51 pm
There are a number of articles in the press today about work/life balance and the benefits that good worklife balance provides to companies.  For example the Business Times covers a story about Gin Huat, a firm that provided a family care room so staff with childcare difficultues could bring children to work, it also allows some staff to work out of the office. As a result the company has seen a 20% fall in staff turnover. Other stories in the media however, aren't so positive. This article at the Online Citizen reports on an employee called Nur who needs to leave work at 5.30pm rather than 6pm t oensure she can make her dialysis appointments. “They told me that since I cannot be around all the time they cannot extend my contract" the articlestates.  Much positive, but still far to go!
26 August 2009
Filed under: Singapore Work-life balance — Erin Lyon @ 12:40 pm
The Employer Alliance in Singapore has launched a Work-Life Strategy Toolkit for employers.   The Employer Alliance is described as a network of corporations committed to create an enabling work environment to enhance work-life integration. The tool  and case studies can be found here and will be reviewed in CSR Asia Weekly next Wednesday.    The strategies in the toolkit focus on Flexible Work Arrangements, Leave Benefits and Employee Support Schemes. This is interesting in light of a newspaper article in My Paper today where there is a survey which finds that for Singaporeans Work/Life balance is their 4th top ten concern for the next six months.  17% of respondents reported WLB behind 1. Job Security 2. The Economy and 3. Health.
29 June 2009
Filed under: China Asia Hong Kong Malaysia Singapore Work-life balance — Erin Lyon @ 16:16 pm
In a recent Robert Walters poll which asked if people were working harder due to the downturn, 55% out of the 2,600 respondents from 17 countries said they were working more hours per week. The stats from Asia are interesting:  59% of Singaporean respondents reported working between one to ten hours more a week, while in Hong Kong where workers report feeling the greatest impact of the downturn one-third of the respondents report working an average of eight to ten hours more per week. In Thailand, 40% of the respondents are putting in three to five extra hours in a week, while 30% of workers in China put in an average of six to eight hours weekly.  Perhaps the next survey will see if productivity has increased due to all those extra hours or if workers are simply scared to not be seen in the office in the current economic climate.
07 May 2009
Filed under: Asia Women Work-life balance — Richard Welford @ 10:53 am
Managers are reminding many of their staff that they are lucky to have a job in the current economic crisis. And in many cases that is translating into a hidden demand to work longer hours, sometimes for less money. In some cases work-life balance could be seriously deteriorating, particularly in those sectors hit hardest by the economic downturn. But whether the recession is impacting men and women equally is an interesting question. Evidence suggests that in some economies 80% of layoffs have involved men because they tend to be over-represented in some of the most impacted industries including finance, manufacturing and construction. The health sector, a huge employer of women is relatively unaffected. Many women are now becoming the main income earners but that is leading to increased incidences of stress and further work-life balance deterioration. But interestingly is the fact that in recovery periods after previous recessions women tend to have filled around 55% of the jobs created. Some interesting trends may be emerging.
16 April 2009
Filed under: Asia Work-life balance — Richard Welford @ 17:50 pm

I was recently contacted by someone interested to know if CSR Asia would be repeating its survey on work life balance that we published almost exactly one year ago. You can see the report here. My response that I did not really see the point since on the one hand many people in the region are being forced or encouraged to take more time off (in one case at least in Hong Kong, two days a week) and on the other hand, many people are now voluntarily working very long hours in order to make sure they can keep their jobs. So that means any survey such as those that we have conducted in the past is not going to accurately reflect how people feel about their work-life balance.

There are however, some interesting lessons to be learned from the current situation. One is that many companies who have offered unpaid leave have actually been rather surprised at how high the take up has been. In one case a compay offered leave of up to three months (with a guaranteed job at the end of it) and found that the offer was so popular that it had to ask some staff to stagger their start date. There are so few opportunities for most people to take time off (even if it is unpaid) and be able to return to a job. So lesson one seems to be that people often rather like the idea of a career break or period of extended leave where they can do something meaningful. I spoke to one person who had planned a three month backpacking tour around South East Asia, never thinking that such an opportunity might arise a year ago.

At the same time there are people now working enormous amounts of unpaid overtime. But they are not being forced to do so and see it as a way of cementing their role within their organisations. Companies (or at least rational ones) are not going to let hugely productive people go, even if that productivity is a function of long hours worked. So working long hours has now become acceptable behaviour whereas a year ago we tended to view it as somewhat exploitative. So, I think the second lesson learned is that we have sometimes seen the work-life balance issue as a rather simplistic debate that hides the fact that some people see good reasons for working long hours and are not unhappy so to do.

I might give up the work-life balance surveys that I have been involved with in the past because they fail to grasp the many complexities in the debate. There are no 'simple solutions' to a very complex issue and the behaviour of people at the moment seems to indicate to me that many of us have got it a bit wrong in the past. 

31 March 2009
Filed under: Malaysia Work-life balance — Rikke Netterstrom @ 15:59 pm
CIMB is the first Malaysian bank to try to get around the economic downturn by offering an added employee “benefit”. All of the company’s 36,000 employees are being offered the opportunity to take unpaid leave of 1-6 months. The programme is voluntary, and staff are guaranteed to return to the same position and pay grade. Read more here.
16 February 2009
Filed under: Women Singapore Work-life balance — Clement Boillon @ 12:30 pm

TAN Lim Motor hopes to be granted a new fund for work-life balance from the Ministry of Manpower (MOM) and help an expectant mum to work from home by providing her with a laptop. Since it was created in 2004, already more than 500 companies have benefited from this fund called “Work-Life Works!” or “WoW!” which helps companies implement work-life balance policies, focusing on flexible work arrangements. This year, the maximum grant from the WoW! Fund will double from $10,000 to $20,000 per company. More here.

12 January 2009
Filed under: Health Japan Work-life balance — Mijon Pak @ 11:01 am
Pushed to their limits, thousands of Japanese are working themselves to death each year, a scourge the country has started to address but one that could get worse in the economic crisis. It is common for workers to work late into the night with the stress branching out after-hours as colleagues get together to vent about the workday. The Japanese call the problem karoshi, or death by overwork. With the global downturn the stress on workers is becoming even more severe. While for some overwork is simply annoying, for others it causes everything from poor blood circulation to arteriosclerosis and strokes, and even death. Nearly half of all businesses have no measures in place to prevent workplace stress. The major issue is not just long hours but the accompanying problems - abusive bosses, tension with colleagues and a sense of defeat amongst workers. Unfortunately, there doesn’t appear to be any signs of work-life balance in the near future. Full story here.
08 December 2008
Filed under: China Work-life balance — Elyse Chen @ 10:39 am

A business that helps people relieve stress by either breaking or squeezing toys, plates or porcelain bowls is now booming in Beijing. Increasing numbers of white-collar workers of a similar age are now venting in a similar fashion. The business of this kind of toyshops is so good that shop owners don’t even need to advertise. More here.

10 September 2008
Filed under: Labour China Women Work-life balance Demographics — Richard Welford @ 12:56 pm
The retirement age of women should be extended as a solution to the shrinking supply of labor and the rapidly aging population in Shanghai. By 2020 men and women should both retire at 60. Currently, women in government and business are required to retire at age 55 and men at 60. Women blue-collar workers must retire at 50 and men at 55. In Shanghai, 20% of its population of about 18 million, are now aged over 60, prompting the local government to step up efforts to find a solution. Shanghai's working population, or permanent residents aged between 15 and 59, shrank 52,400 to 9.76 million last year, reportedly the biggest decrease in all provinces and municipalities in China. More here.
21 August 2008
Filed under: Women Singapore Work-life balance — Erin Lyon @ 11:07 am
This article reviews a Ministry of Manpower survey which surveyed employers about the new maternity leave and pregnancy protection laws. Unsurprisingly the survey found that more employers have embraced pro-family policies. However, some employers have concerns about how the enhanced Marriage and Parenthood Package will impact their operations.  The increased protection for pregnant women is that those dismissed without sufficient cause within the last six months of pregnancy will be entitled to their benefits, up from the current three months. The changes reflect months of reports about discrimination against pregnant women and a rapidly declining birthrate.
19 August 2008
Filed under: Women Singapore Work-life balance Workplace practices — Erin Lyon @ 11:39 am
Paid maternity leave will be extended from 12 weeks to 16 weeks, and the extra four weeks can be taken anytime during the baby's first year. It was previously extended from eight to 12 weeks in 2004.  Childcare leave, which can be claimed by either parent, will be extended from two to six days per year.  There will also be one week of unpaid infant-care leave per year, and mums or dads can claim it until their child turns two years old.  More here
22 July 2008
Filed under: Singapore Work-life balance — Erin Lyon @ 18:37 pm
This article looks at the recent discussions in Singapore about how the lack of work-life balance is a reason often cited by Singaporeans against having more children.  The government is currently reviewing its procreation policies to come up with more measures in hopes of increasing the city-state’s child birth rate, initiatives taken by companies as part of the scheme to promote a work-life balance are being showcased the article describes how local bank OCBC set up a workplace childcare centre to help their staff. 
17 July 2008
Filed under: China Environment Work-life balance — Jacqui Dixon @ 17:15 pm
Encouraging workers to work from home and introducing flexible working hours is progressive thinking when it comes to employee welfare. But in Beijing it’s simply a tactic to curb traffic during the Olympics. City officials are asking state-run businesses not to start work until 0900 (an hour later than usual) and they are encouraging as many people as possible to work from home. It would be nice if this were to become an option post Olympics, but unlikely. More here on China’s measures to reduce the number of vehicles on Beijing’s roads.
25 May 2008
Filed under: Wages Japan Work-life balance Trade unions Workplace practices Companies — Stephen Frost @ 18:11 pm
I linked to a story in the Japanese press earlier this week that implied just such a link. Jon Miller has written an intersting and thoughtful response on the issue. It's definitely worth a look if you're interested in the topic.
22 May 2008
Filed under: Wages Japan Work-life balance Trade unions Workplace practices Companies — Stephen Frost @ 23:05 pm

Prompted by a ruling over a death from overwork, Toyota Motor Corp. will pay full overtime to factory workers engaged in after-hour kaizen (or continuous improvement) activities designed to improve efficiency and product quality, sources said. Japan's top automaker now pays compensation only for up to two extra hours a month because it considers employees are engaged voluntarily in kaizen activities. But the company decided Wednesday to regard kaizen as part of the workers' job requirements and start paying allowances on June 1 to cover all work done after hours, the sources said. Labor unions at the company have agreed to the revision.

26 April 2008
Filed under: China Wages Work-life balance — Stephen Frost @ 18:04 pm
Data examined in a new study to be published in the Journal of Happiness Studies highlights a striking paradox in the expanding Chinese economy. In 1990 28% of Chinese people described themselves as very happy, but by 2000 this figure had dropped to 12%. This drop was seen across rural and urban China and in almost every income bracket and is surprising because it's the exact opposite of what psychological research on the happiness of societies would predict. More here.
06 April 2008
Filed under: About CSR Asia Labour Hong Kong Work-life balance — Richard Welford @ 11:30 am
CSR Asia's latest research shows a substantial improvement in work-life balance in the territory. Compared with 2004, the average working week has decreased by five hours. During that period the government has successfully lead a move from five-and-a-half day working to five days. The impact has led to a major increase in job satistifaction and fewer people planning to change their jobs. More Hong Kong companies are also now offering flexible working arrangements to staff. However, there are still areas of concern. Young men, for example, work the longest hours of any demographic group and also report negative health consequences of working long hours. Our full report will be published on Wednesday and discussed at our monthly CSR Wednesday Briefing.... Details from Jimmy Huen (jhuen@csr-asia.com).
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